Answer customer calls promtly and professionally, even when you're on the other line

Answer customer calls promtly and professionally, even when you're on the other line

Item# viking-tms-2
Regular price:
$244.00
Sale price:
$199.99
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Description

Answer customer calls promtly and professionally, even when you're on the other line

product# TMS-2

No matter how small your business, projecting the right image is important. Build your company's image with Viking's Two Line Call Sequencer. In the day mode, the TMS-2 answers calls on one line while you are busy or on the opposite line. After a professional greeting has been played, the TMS-2 holds the caller for up to 15 minutes or until you are available to take the call. Music on hold can be provided from a radio or any other audio source. For a truly professional image, Viking's DVA-2WA, Promotion on Hold Announcer, may also be added (fax back document 110). In the night mode, the TMS-2 allows your answering machine to answer either line. The LED indicator displays which mode is active (day or night) and which line is on hold. A volume adjustable beep and warble also indicate which line is on hold or ringing.


Application
  • Small Offices / Home Offices (SOHO) where a professional image is important
  • Customer service and technical support centers where it is important that all calls be answered in a timely fashion City desk and parts counters with limited personnel to cover incoming calls

  • Key Feature
  • Locally or remotely programmable
  • Remotely recordable
  • 16 seconds of high quality message memory
  • Non-volatile E2 memory (programming and message will not be lost during power outage)
  • Day or Night mode operation
  • Volume adjustable ringer and "On Hold" alert
  • Programmable ring delay from 1 to 9
  • Music or promotion on hold input
  • User programmable security code
  • Simple modular installation
  • One year warranty
  • Made in the USA

  • Specifications
  • Power: 120V AC / 12 V DC 500 mA UL listed adapter (provided)
  • Dimensions: 12 cm x 7 cm x 3.5 cm (4.75" x 2.75" x 1.38")
  • Weight: 723 g (1 lb. 9.5 oz)
  • Connections: RJ-14 modular jack and 3.5 mm audio jack
  • Sampling Rate: 64 K (equivalent)
  • Message Length: 16 seconds maximum
  • Environmental: 0° to 32° C (32° to 90° F) with 5% to 95% non-condensing humidity
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