Viking Electronics ACA-1A Affordable, Auto Attendants for Centrex, PABX & Key Systems

The ACA-1A Automated Attendant provides a professional solution for increasing call handling capacity without adding costly staff. The ACA-1A answers promptly and courteously and allows callers to route themselves, with a Touch Tone phone, to an extension or department. Callers can interrupt the message at any time by dialing a single digit or extension. Callers without Touch Tone phones default to a live attendant.

The ACA-1A is a single-port Automated Attendant with a user recordable digital voice announcer. One minute of non-volatile digital memory is available to provide a greeting and a menu of up to 10 departments or extensions.

• Increase call capacity without adding staff
• Operator back-up during high-traffic hours
• Use as a multi-level directory system with AAI-MD software
• Use as the first level of a multi-level announcer with additional ACA-1A’s or ACA-2B’s
• Compatible with many phone systems

• Non-volatile E2 memory - no batteries required for memory retention during power failures
• Remote or local recording
• Bilingual capabilities - allows menu selection in two languages
• Programmable ring delay
• Professionally greets and processes calls
• Compatible with Centrex, PBX, Hybrid Key and many electronic key systems with OPX or single line station capabilities
• Stores up to (9) 16 digit speed dial numbers and (1) 32 digit number
• Processes approximately four calls per minute (stack as many units as necessary for larger capacity)
• Record announcements with a standard carbon handset or tape player
• Separate announcements for greeting/menu selection, confirmation and busy extension
• Blocks 8+ and 9+ dialing
• Touch Tone interruptible announcement
• Default speed dial position for non Touch Tone phones
• CPC detection
• Muli-Level directory capability when used with optional AAI-MD software.
• One year warranty
• Made in the USA

• Power: 120V AC/12V DC 500mA, UL listed adapter provided
• Shipping Weight: 1.0 Kg (2.2 lbs.)
• Environmental: 0° C to 32° C (32° F to 90° F) with 5% to 95% non-condensing humidity
• Hook Switch Flash: 512 ms ± 50 milliseconds
• Busy Detect Cadence: 200ms - 300ms or 450ms - 550ms on/off
• Speed Dial Timing: 120ms on/off (typical) - normal, 60ms on/off (typical) - fast
• Answer Message Default Time-out: 6 seconds
• Busy Message Default Time-out: 2.5 seconds
• Message Length: 1 minute
• Sampling Rate: 64K (equivalent)
• Connections: (1) RJ11 jack, (1) 3.5mm (1/8") tape jack, (1) modular handset jack